Fabla

Privacy Policy

Last updated: September 20th, 2024

1. Overview

This privacy policy describes how Fairy company ("we", "our" or "us") collects, uses, processes and share the personal data of kids and parents ("you", "your" or "user"), when using our mobile application ("Fabla") and website ("services").

2. What data do we collect?

We collect the following types of personal information:

  • Email address and IDs of parents when using our mobile application.
  • Name (or nickname) of children provided by the parents when creating child profile inside the mobile application.
  • With your prior permission, pictures from device camera and photo library.
  • With your prior permission, audio recordings through device microphone.
  • Information you provide to us when you contact us for support or other inquiries.

We collect the following types of non-personal information:

  • your use of our service such as pages visited, time spent on our website and actions taken, which are used solely to enhance and improve our services.

3. Children's Privacy

In compliance with COPPA, we take special care to protect the privacy of children under the age of 13 who use our application. We do not collect, use, or disclose personal information from children under 13 without obtaining verifiable parental consent, as required by law.

If you are a parent or guardian and you believe that your child has provided us with personal information without your consent, please contact us at support@fabla.art. If we become aware that we have collected personal information from a child under the age of 13 without verifiable parental consent, we will take steps to remove that information from our servers.

Children can access some parts of our application and use some of its features without providing us with personal information. However, most content and features of the application are available only to adult registered accounts and require us to collect certain information, including children personal information, provided by parents.

3.1 What child's information do we collect?

All information that we collect about a child are strictly provided by a parent or guardian. We only collect as much information about a child as is reasonably necessary for the child to use our application such as name or nickname and age.

3.2 How we use your child's personal information?

We use the information we collect and other non-personal information we collect to improve our application and to deliver a better and more personalized experience by enabling us to:

  • Store information about the child's preferences, allowing us to customize the content according to individual interests.
  • Adapt the provided content of our application to child age.

3.3 How we manage your child's personal information?

We do not share, sell, rent, or transfer children's personal information other than as described in this section:

  • To third parties we use to support the internal operations of our mobile application.
  • To law enforcement agencies or for an investigation related to public safety.
  • If we are required to do so by law or legal processes, such as to comply with any court order or subpoena or to respond to any government or regulatory request.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the company, our customers or others, including to protect the safety of a child; protect the safety and security of the services; or enable us to take precautions against liability.

3.4. Rights about your child's personal information

At any time, you may review the child's personal information maintained by us, require us to correct or delete the Personal Information, and/or refuse to permit us from further collecting or using the child's Personal Information.

To exercise these rights, please contact us using the information provided in the Contact Us section below.

4. How do we collect your data?

You directly provide with most of the data we collect. We collect data and process data when you:

  • Register and use our application or visit our website.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies.

5. How will we use your data?

We collect your data so that we can:

  • Provide our services. We use personal information for internal and application related purposes, including to operate, provide, and maintain the application. In particular we will use your personal information to process your order and manage your account, to contact you in case of any issue with the application.
  • Improve and customize our recommandations. We and our service providers use personal information to monitor, analyze usage of the application, improve and enhance the application.
  • Email you with special offers on other products and services we think you might like.
  • To comply with legal obligations. We may use your personal information to comply with our legal obligations and internal policies.

We do not collect or store any personal information regarding payments. The payment is provided by a third party such as App Store or Google Play.

5.1. Links to Third Parties sites

We only share your information with other organizations when we need to. We share information with vendors that help us provide the application.

Service providers:

  • RevenueCat, an payment provider, to help us to manage your subscriptions and purchases.
  • Google Cloud Platform, a backend service, to help us operate our application
  • Google Firebase, a database and authentication service, to help us operation our application

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

7. Data Retention

We store the information we collect for as long as we believe it is reasonably necessary for us to provide the Services, or for up to 30 days in our archives after you have requested to remove user data.

8. Your Rights

You may have the following rights regarding your personal information:

  • To access and receive a copy of your personal information
  • To request correction or deletion of your personal information
  • To object to processing of your personal information
  • To request restriction of processing of your personal information
  • To withdraw your consent for processing of your personal information

To exercise these rights, please contact us using the information provided in the Contact Us section below.

9. Changes to our privacy policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the updated privacy policy on our website.

10. How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at support@fabla.art